Here're some answers for the most Frequently Asked Questions:

General questions:

Product-related questions:

Thank you very much for your business with EverydaySource.com. We hope you'll enjoy our products and come back again.

Q 1: Can I mail in payments? How safe is it to use credit card for purchase?

No. Currently, we only accept online purchase with credit card payments.  Our Secure Servers are hosted by Yahoo Store that are used by millions of online shoppers everyday.  Yahoo uses industry-standard secure socket layer (SSL) encryption software to transmit credit card information securely.  Please feel safe and enjoy the

convenience while shopping with us.

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Q 2: When will I expect my order to arrive? How to track my order?

Over 95% of our orders are processed and shipped within 1-3 business days, provided that all necessary shipping information for shipment is properly filled out. All orders will be shipped via U.S. Postal Service or FedEx. When shipment is completed, we will send email notification to all our customers including tracking number for your order. Transit time will usually be 3-5 days but not guaranteed.  

All orders can be tracked from the link provided in the shipment confirmation email.

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Q 3: How much is Shipping and Handling charge?

Please refer to our Shipping and Handling Policies for the information of Shipping and Handling charge.

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Q 4: How to return for exchange / refund?

We always uphold our Return Policy. While your order is still within 14 days after the date of shipment, please fill out the RETURN FORM on the back of your invoice and return it together with your purchase to:

Attn: Returns Center
EverydaySource.com
P.O. Box 1368
ARCADIA, CA 91077-1368

Please refer to the back of your invoice for details.

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Q 5: What is your Return Policy?

As an EverydaySource.com customer, you always enjoy a 14-Day Money Back Satisfaction Guarantee. Whenever you're not 100% satisfied for ANY reasons (including defectives, incorrect items shipped, and simply "I don't like it.") within 14 days after shipment is made, you are welcome to return any item(s) purchased from us for an exchange OR a full refund. However, the original and return shipping and handling charge will NOT be refunded or reimbursed under all circumstances.

Please follow our return instructions above.

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Answers to Product-related Questions

Q 1: How to install antenna?

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Q 2: Where to obtain information about Data Cables?

Data cables are used to download different logos, sounds/songs, transfer messages (if applicable to your phone). Here're a few links to ringtones and graphics from some of the largest service providers:

AT&T Wireless Ring Tones & Graphics

Cingular Wireless (Ringtones)

T-Mobile / VoiceStream ( Ringtones, Pictures, and AOL Instant Messenger Service (AIM) )

WEBSITE # 1

WEBSITE # 2

WEBSITE # 3

You can also use Nokia Data Suite to send and receive faxes, files and e-mail. And you can access the Internet and your office information system when you are out of the office...

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Q 3: How to power on the 82/88xx/3390 date cable?

1. Turn off your phone.

2. Remove the battery.

3. Put the battery into the battery slot on the back of the date cable.

4. Place the phone in the front bulging platform.

5. Plug the cord into the computer's port.

6. Now turn on the phone.

7. A power adapter / cord is NOT necessary. Only used when no battery put in the back slot.

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Q 4: How to install the belt clip for Nokia 51/61xx series phones?

1. Turn off your phone.

2. Remove the battery.

3. Slip the little swivel round part into the slot where the top part of the battery clicks into the back of the phone.

4. Put the battery back. Now the swivel part should be secured between the battery and the phone.

5. You're now ready to use the belt clip with the swivel securely attached.

Q 5: How do I turn on the desktop twin charger (w/ no A/C cord included)?

Please use the original power (A/C) cord or the home charger that comes with your phone when you first purchased it. The power adapter or home charger is NOT included with the desktop twin charger unless otherwise specified in the auction.

Q 6: How to operate the Desktop Twin Charger for Nextel i90/i95 and Motorola T720?

Our desktop twin charger for Nextel i90/i95 is designed to work with Motorola v60 and T720 as well. For use with i90/i95/T720, you need to remove the front cover by pressing the release button in front of the spare battery charging bay (see the picture above).  This desktop is for re-charge purpose only and is not designed to discharge batteries.

Please use the original or aftermarket power (A/C) cord or the home charger that comes with your phone when you first purchased it. The power adapter or home charger is NOT included with the desktop twin charger unless otherwise specified in the auction.

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Q 7: How to install the Reception Antenna Booster?

First, turn off your phone and remove the battery. Then clean the battery compartment and make sure it's dirt-free. Remove the booster sticker from the packaging. Peel it off and stick it onto the battery slot(compartment), NOT ON THE BATTERY. Make sure that the "UPSIDE" end of the booster is towards the topside of the phone. For most cell phones, the installed booster will cover the manufacturer's labeling.

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Q 8: How to turn on vibrating mode for the Nokia 51/61xx vibrating battery?

If you have a Nokia 51xx / 61xx, your phone will vibrate for once when you insert the vibrating battery and turn on the phone. To double check, go to Menu, Phone Setting, you should see an added option to set the phone to Vibrate Alert mode.

If you have a Nokia 33xx / 82xx, the vibrating function is built-in your phone, not from the battery. Go to Menu, Phone Setting, you should have an option to set your phone to vibrate mode.

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Q 9: How to install the Safe Guard anti-radiation sticker?

1. Clean the receiver part of your phone.

2. Peel off the oval-shaped sticker and stick it over the entire receiver.

3. The small round sticker is for decoration only and of no use to deter radiation.

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Q 10: Where to download software for Nextel phone?

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