Controller Thumb Joysticks compatible with Microsoft Xbox 360 Slim, Gray

• Return for refund (original purchase price only, shipping and handling is NOT refundable): 30 days from the Invoice day
• Return for replacement: Within 30 days from the Invoice date.

Unless another return policy is indicated on the item, products sold by EverydaySource are covered by the following Standard Return Policy. All products covered this Standard Retrun Policy are backed by a 30-day Money Back Guarantee. You may return the item(s) to us within 30 days of your purchases for a full refund for ANY REASON. Whether the product is defective, you simply changed your mind, or are just not satisfied with the product that you received, you are welcome to send it back to us for an exchange OR A FULL REFUND. Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances.

Many manufactures offer additional factory coverage. If you have purchased the OEM (Original Equipment Manufacturer) item with the retail packaging, please refer to the Manufacturer's Warranties Policy.

Please include a copy of your original invoice with your return order. Please include a brief note on the invoice if you have any additional information or comments that you would like to provide.

To return your order, simply send email to:csreturns@everydaysource.com with the invoice number and return item(s) information.

Your shipping cost will vary based on the total size and weight of your purchase, as well as the delivery address and shipping option you selected. Please use our Shipping and Tax Calculator to determine the shipping cost for your order. Simply add all desired items to your Shopping Cart, enter your Zip Code and select your desired Shipping Method. Click the "Apply" button and a total shipping cost will be displayed in your Shopping Cart.

We fulfill your orders within 24 to 48 hours upon receipt.*

Delivery Method	Delivery Time	Available Destinations
Standard Shipping	3 - 10 business days (depending on your location.)	The United States (including Alaska, Hawaii, Puerto Rico and Guam)
Express Shipping: UPS 2nd Day Air**	Within 2 business days	All U.S. states except Alaska, Hawaii, Puerto Rico, Guam and P.O.Box
Express Shipping: UPS 3-Day Service**	3 business days	All U.S. states except Alaska, Hawaii, Puerto Rico, Guam and P.O.Box
International Shipping:	7-14 business days (Some orders may take longer to ship depending on custom regulations)	Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Czech Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxemburg, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Uruguay, Venezuela

*Our business days are Monday through Friday excluding Saturday, Sunday and holidays.
**Delivery Time varies by Shipping Method and Delivery Destinations.
All orders are fulfilled and shipped from California, USA unless otherwise specified.

For international orders, our accepted method of payment is by PayPal checkout only. All payments will be made in US dollar only. Some orders may require further verification by phone or email.

Duties, taxes and other fees are the responsibility of the recipient, as our charges cover only the package transportation fee. To estimate possible costs, please check with your country's customs office.

Some products may not be eligible for International Shipping. Please refer to shipping remarks on product pages.

If your recipient is stationed within the U.S., all APO/FPO orders will be shipped via Standard Shipping anywhere in the U.S. without minimum purchase. Express Shipping options are currently not available for APO/FPO addresses.
For APO/FPO shipments, please include the following at check out:

• Address 1: Grade / Rank / Rating and full name (including middle initial)
• Address 2: Unit and Unit number, Consolidated Mail Room Number, PSC Number, or Ship
• City: Enter APO or FPO as appropriate
• State: AA, AE, AP, or FP
• Country: United States

Customers will be charged all applicable import duty and local sales tax. Please check with your local customs office before making your purchase.

To protect you from credit card fraud, we may contact you to confirm your addresses if your shipping address is different from your billing address on the credit card used.

If we find that your shipping address is undeliverable, we may contact you to verify the correct address for a re-delivery. In such an event, you will be responsible for the shipping charges, any duties, taxes and/or customs charges that may be incurred on the package for both the original and the re-delivered shipment.

You can conveniently track your delivery status at [http://www.everydaysource.com/shipmenttracking]. Tracking information will be available once your order has been shipped.